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I'm generally happy with this aide, not about the pushback. Need to figure out best way to deal with it that won't result in the loss of the aide.

As background Mom is stage 6 and IMHO on the cusp of stage 7. We did a dentist appointment and the dentist instructed the aide to brush my mom's teeth and told us we now need to have visits every 3 months. My assumption is my mom is no longer capable of properly brushing her own teeth. Aide says my mom can do it and if we take away the responsibility it will speed up her decline. I go with the medical advice.
My current idea is to sign up for pallative care and have a professional nurse as intermediary so I'm not the villain.

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Does aide put the toothpaste on the toothbrush for her? That always helps.
Does she instruct your Mom in a gentle way and say, "It is time to brush your teeth. We want to keep that beautiful smile," and then smile back at her.
Have you ever watched how the aide tries to get her to brush her teeth? If the aide is not nice about it, then your family member will likely not do it. Alternatively, if the aide will not brush her teeth for her, then you need to find a new aide or new approach. Dentist don't like to do dental work on senior people with dementia. I have walked down this road. Better to have the whole care team approach this as preventative than have her loose all her of teeth . Good luck.
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Reply to WordsofWisdom
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Then tell the carer yes she can do it shine they supervise it
if speak to the manager and get another carer allocated to you
maybe it’s a chore to get mother up?
maybe a basin and tumbler and get your mother to brush and rinse spitting into a bowl then wipe her mouth clean
maybe that can work ?
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Reply to Jenny10
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Visiting the dentist every 3 months toward the end of life? Ridiculous.

Get her some mouthwash to swish, or hand her the toothbrush with the paste on it and wait and watch. Or brush along with her!
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Reply to Dawn88
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Every three months and she is stage 7? I'm afraid forcing her to the dentist is not your biggest problem.
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Reply to LakeErie
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Thank you, DonnaF777, for your perspective and experience with dementia patients. As you state, "You can't make dementia patients do things."

So few people seem to understand when our loved ones Don't understand.
I have been caring for my husband for 10 years. He has been a totally different person from the man I married. But, I try and understand. I can see a glimpse of his former intellect and his attempt to adapt to current circumstances. But, his mind is broken. Every. Single. Diaper-change. is a fight. Sometimes, he thinks he is helping, but he just doesn't understand.
As you say, it's all in how you sound. No anger, no shouting, speaking in a fun tone of voice, like dealing with a toddler. If you become angry or stern, the dementia patient feels vulnerable and attacked, and will rebel.
I have been guilty of being angry and yelling. Out of frustration. Now, I think my husband sees me as the crazy, angry woman. Although I know not to react with anger, sometimes the frustration takes over. I try and keep a positive attitude and a positive voice, which yields much better results, even if not perfect. We are trying, and both doing our best.
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Reply to CaringWifeAZ
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Firefly71 Feb 25, 2026
I completely understand and I have also had my moments of frustration but we all do our best and I think we get better and better at it the more we know. This is a good forum. It has helped me when I've been overwhelmed and at my wits end. Somehow things seem to be working out even with the learning curve, the not knowing, the missing the person I used to have, and everything else.
God bless you!!
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II still I'm a certified home health aide and working in homes or facilities,wherever, taking care of the elderly many with dementia and I am 73 years old. I refuse to use those sponges on a stick because the patient can bite down on those things and you cannot get them out of their mouth because they refuse to unclench their teeth and then I'm afraid they're going to inhale it!!!!

As far as trying to brush their teeth, that is one of the hardest if not the hardest thing to get them, the patient, to do, especially when they don't like being told what to do!! Many of them will not cooperate with the aide. I have been hit just trying to change a Depends or their clothes. I mean with a fist in the back by a man. A woman would not allow me to even touch her but instead she came at me with a can opener while her daughter insisted that I make her go to the bathroom every 2 hours!!! You can't make dementia patients do things.

You might offer them something...a treat that you know they will like if they will brush their teeth or do something else that you would like them to do and they need to do. Ordering or demanding that they do something normally never works. They don't understand danger.

If they like going for rides in the car or whatever it is tell him hey let's go do such and such after you brush your teeth! And it's all how you sound..no anger, do not shout. Speak in a fun tone of voice! Keep things light-hearted!
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Reply to DonnaF777
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I now brush my brother's teeth as I had asked the nursing home to have them brushed and I did not realize they were not doing that until I saw he lost teeth. I find this to be horrifying that this is common in the nursing home he is in. I looked online to see what is the best way to brush them and use a very soft brush.
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Reply to Hatethis
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I worked in the dental field in various positions until my 40's. Your mom probably needs cleanings every 3 months because she has or is getting periodontal disease. If someone doesn't help her do a good job flossing and brushing she may very well lose teeth. The perio will likely get worse, possibly painful if it isn't already. Without brushing and flossing you may be looking at a higher decay rate too. I don't have all the answers but that would be my guess.
Aide or not, I would brush and floss my moms teeth or watch her do it if she were not getting the attention she needed, until she did. Things can go downhill pretty fast if she already has problems and it can affect her overall health. Good luck with this.
I'm guessing if the aide is doing the right thing there shouldn't be an issue talking to someone in charge. Just let them know she's very good at everything else.
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Reply to Firefly71
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I have to agree with the aide that if your mom is capable, she should continue to do as many things independently as she can. The aide should, however, be prompting her and helping her to get the task done. Mom may not do it well. And, it doesn't need to be done perfectly. It's time to start letting go of your ideals on hygiene, personal care, healthy diet, etc. At some point you will have to accept that it is good enough, even if it is not ideal.

Aides can have their own boundaries and list of tasks they simply will not take on. Teeth brushing doesn't seem like a big deal, unless your aide is just lazy and making excuses. Having a professional nurse will not make the aide do something she isn't doing for you. Although, a Nurse Practitioner as PCP, could refer someone else to come in and provide oral care.
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Reply to CaringWifeAZ
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I never would've taken my mother with dementia to a dentist every 3 months!!!! Dear God, it nearly killed DH and I to get her to the oral surgeon to pull 2 teeth one time. Never again is what we said. From then on, the mobile dentist came to see mom in Memory Care when there was a problem.

The caregivers at her Memory Care helped mom brush her teeth. An electric toothbrush was too much for her gums, so a regular toothbrush was used.

At this stage of the game, fastidious tooth brushing is the least of everyone's worries imo. Others can give me pushback on that, it's fine, but with advanced dementia at play, I believe in letting them be. Why fight with them at all about anything?

Best of luck to you.
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Reply to lealonnie1
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Rosered6 Feb 20, 2026
I agree with you, lealonnie1.
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If Mom is refusing sometimes you simply have to retry in 3-4 days. If she has her mouth clenched tightly the CNA will not manhandle your Mom.

Also, teeth brushing should be built into the very end of day care as a routine thing.
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Reply to brandee
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If Mom can do it on her own she should be doing it on her own.

The CNA is correct that Mom will lose her skills if the CNA does it.

It sounds like you have a CNA. CNA's are professionally trained to let the client function to their maximum on their own. They will not manhandle Mom to brush her teeth if the client (your Mom) does not want it.

The dentist may have seen the CNA with Mom and assumed Mom can't do this.

If Mom shuts her mouth and refuses to open her mouth for CNA to brush there is not a lot you can do other than retry the next day.

We changed to an extra soft toothbrush at one point. We also found the sponges on a stick were helpful at the end.

Have you personally sat with Mom to do tooth brushing and to evaluate how she does? That will give you some insight.

If your CNA is from an agency many will not allow the CNA to do tooth brushing.

Even if the CNA brushes Mom's teeth it will not be at the level of cleanliness that you get with a person with a good brain brushing their own teeth.

Great job on taking Mom for quarterly cleanings. We dropped the ball here. This is one of my biggest regrets with Mom because her teeth were crumbling towards the end of the 18-20 year journey with Alzheimers.

I had a call once with Mom's estate attorney who was also POA's along with me for Mom. He told me I had to lower my expectations with the CNA's and not be so picky. He said it is a tough job. I needed to hear this.

Also, if you have a good CNA, listen to them. Most have years of experience in nursing home care and assisted living. Listen to them.
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Reply to brandee
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so a little more color. and this clears things up. it wasn't properly explained to me before. my mom was refusing to let the aid brush her teeth.
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Reply to firsttimer1
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BurntCaregiver Feb 20, 2026
@firsttimer1

Now, it's a whole other story if your mother is refusing and not doing it herself. The aide (or family member) is going to have to be persistent now and make her do it while they supervise to make sure it gets done. If your mother refuses to brush her teeth, she should at least be using mouthwash (the diluted Listerine and water) to help.
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I had an aide, nursing home, tell me Mom was not brushing her teeth. I asked if she was putting the toothpaste on the brush and handing it to Mom, which is what I did when she lived with me. Since I got that look, like a deer in headlights, I knew she did not.

I can see the aide's point, but she is not the boss. I would tell her if she feels Mom can do it herself, than she needs to be there to make sure she does it properly. Guide Mom. Do you really need toothpaste? Maybe very little on the brush or none at all? Nighttime to me is the best time for a good brushing. There are little dental sponges on a stick you can order on Amazon.
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Reply to JoAnn29
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Is mom using (or not using) an electric toothbrush or a regular one?
If a regular one switching to an electric might be much easier.
(by the way if the dentist did not mention this switch to a toothpaste that does not contain fluoride. Fluoride can upset the stomach if swallowed and with dementia often the spitting out of all the toothpaste is difficult and the inclination is to swallow what is in the mouth,.)
You need to tell the caregiver that this is necessary and if she does not comply you will find another caregiver that will help with ALL ADL's.
Her telling you that taking away the responsibility of brushing teeth is like her telling you that she will no longer help mom in the bathroom because that is taking away responsibility. Or she will no longer help her dress....
The dentist is your intermediary here...the dentist TOLD her that that she needed to do oral care and she is refusing.
I have to ask is the caregiver using a swab to sweep your mom's mouth after eating to remove pocket food from between the cheek and gums? If not this is something that she needs to do as well. Leaving food in the mouth can be dangerous as it can be aspirated later it is also not good to leave food in the mouth for extended periods of time.
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Reply to Grandma1954
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firsttimer1 Feb 19, 2026
she uses electric. so that's not the issue.
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I was a homecare CNA for 25 years before going into the business of it and will say that the 'aide' spends more time with your mother than probably anyone else. So if your mother still has some small levels of independence in what she can do, the caregiver would know what they are. She may need assistance with brushing her teeth. Like the caregiver may have to get everything set up and literally walk your mother through every step. If the caregiver is through an agency, she may not be allowed to brush teeth. The same way as the caregivers are not allowed to administer medications. They can remind the person. They can bring them their medication bottle or box. They can't fill the medication box. Check with whatever agency you use and ask what their policy is on teeth brushing.

The caregiver is right about taking away responsibilities and the person declining fast. Any level of independence must be continued. I had a care client years ago who was homebound from dementia. She was still able to get food into her mouth on her own. She made a mess and it was disgusting to watch, but messes can be and were cleaned up. If there was a visitor around her mealtimes I told them ahead of time what to expect. Some would get upset and insist that I spoon feed her and I refused. This was the last independence she had and I wasn't going to take it away from her. Of course, I would spoon feed her if the meal was something she couldn't pick up with her hands like soup. Any independence is worth preserving.

Instead of getting on the caregiver and adding another task to what is already a very hard job, why don't you pay your mother a visit, set up everything she needs to brush her teeth, and see if she can do it for you. If she is unable to remember how to brush her teeth, then you and the caregiver need to have a talk. If her caregiver is a trained CNA, you will not need the dentist to show her how to brush teeth because she is already trained for that.
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Reply to BurntCaregiver
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firsttimer1 Feb 19, 2026
There's definitely truth in what you say. I noticed a further decline after I took away mom's checkbook, but I had little choice. Similar while I get the idea that it keeps some pathways functioning tis also true that an infection in the mouth is a big deal and i don't want her losing teeth or worse. The dentist clearly saw that what's going on now isn't working
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It’s part of the aide’s job to do this. What’s not part of the aide’s job is determine what mom is and isn't capable of doing. Not sure if the aide is refusing out of overstepping or laziness, but no matter, it should be done by the aide. Nothing will “speed up” the decline. Sadly, it goes forward no matter what we do. Perhaps have the dentist write a note of instruction to the aide
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BurntCaregiver Feb 19, 2026
No, Daughter1930. It is not always the aide's job to brush teeth. Different agencies have different rules about things like brushing teeth.

People always assume that it's laziness with an aide when they don't do something. Always a lazy aide. Never a lazy nurse or a lazy family (and mind I've seen my share and everyone else's over the years of these two groups), it's always a lazy aide. Care clients and their families expect a lot from an aide. Far more than the other care staff on a case who make two, three, four times and more what that aide gets paid.

When someone is waited on hand and foot and treated like an infant, it will speed up their decline. Yes, it will. I have seen it happen.
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I'm hoping the reluctance is due to not feeling comfortable with the process and that a professional nurse might help with instructions and guidance
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